375-NVDIMM Error – Processor X, DIMM Y

Symptom

375-NVDIMM Error – Processor X, DIMM Y. NVDIMM has received a memory initialization or uncorrectable error. NVDIMM has been disabled. Action: Sanitize the NVDIMM. If problem persists, replace the NVDIMM.

Cause
The server has NVDIMM-N Memory Interleaving disabled and one of the following occurred:

  • The NVDIMM experienced an uncorrectable error and caused the server to reboot.

  • The server could not initialize the NVDIMM during POST.

Action
  1. Reseat the NVDIMMs and all DIMMs in the server.
  2. Sanitize the NVDIMM.
  3. If the error persists, replace the NVDIMM.

    For more information, see the HPE 8GB NVDIMM User Guide on the Hewlett Packard Enterprise website. For removal and replacement procedures, see the server maintenance and service guide on the Hewlett Packard Enterprise website.