317-Chassis Firmware Error

Symptom

317-Chassis Firmware Error – Unable to communicate with the Chassis Firmware. Action: Reset iLO FW. If issue persists reset Chassis FW (remove AC to chassis). If issue persists attempt to update the Chassis FW.

Cause

A communication issue exists within iLO or the frame firmware.

Action
  1. Reset the iLO firmware.

    For more information, see the HPE iLO user guide on the Hewlett Packard Enterprise website.

  2. If the issue persists, remove power to the frame.

    For more information, see the frame maintenance and service guide on the Hewlett Packard Enterprise website.

  3. If the issue persists, update the frame firmware.
    For more information, see "Firmware updates" in the troubleshooting guide for your product on the Hewlett Packard Enterprise website (http://www.hpe.com/info/enterprise-docs).