358-IMPORTANT: Processor X, DIMM Y

Symptom

358-IMPORTANT: Processor X, DIMM Y – The installed NVDIMM has a Supercap attached. This is not supported. Action: Remove the Supercap from Processor X, DIMM Y.

– System Halted!

Cause

An unsupported capacitor pack is attached to an installed NVDIMM. The HPE Smart Storage battery provides power to the NVDIMMs in HPE servers.

Action
  1. Remove the unsupported capacitor pack from the NVDIMM in Processor X, slot Y.

    For more information, see the server maintenance and service guide on the Hewlett Packard Enterprise website.