312-HP Smart Storage Battery X Failure

Symptom

312-HP Smart Storage Battery X Failure – Communication with the battery failed and its output may not be enabled. Action: Verify battery is properly installed. Refer to user guide. Contact HP support if condition persists.

Cause

The HPE Smart Storage battery is not installed correctly.

Action
  1. Verify that the battery is installed correctly.
  2. If the issue persists, contact Hewlett Packard Enterprise support. For more information, see "Accessing Hewlett Packard Enterprise support."