Unable to communicate with the management processor

Symptom

Unable to communicate with the management processor.

ID: server-hardware.mp.data.blade.ip.comm_error

Severity: Critical

Health Category: Operational

Resource URI: /rest/server-hardware/{UUID}

Action
  1. Refresh the enclosure.
  2. If the issue persists, remove and then reinstall the server hardware in bay X. 
  3. If the issue persists, do one of the following:

    • Reset the active link module.

    • Remove and then reinstall the active link module.

  4. If the issue persists, contact an authorized support representative and provide them with a support dump file. For more information, see "Accessing Hewlett Packard Enterprise support."