The frame link module X is no longer receiving information from the frame link module cabled to the LINK port

Symptom

The frame link module X is no longer receiving information from the frame link module cabled to the LINK port.

ID: hpris.emRegistry.<version>.EmLinkNeighborInfoExpired

Severity: Warning

Health Category: Enclosure

Resource URI: ?/rest/v1/Switches/1/SwitchPorts/1/

Cause

This alert is for external link port 23. If the port has a valid LLDP link neighbor information from a neighbor that does not have an owner mismatch. The neighbor LLDP information timed out after a specified time period based on the TTL timeout period provided by the neighbor itself.

Action
  1. Do one of the following:
    • Reset the frame link module.
    • Remove the frame link module, and then reinstall it.

    For more information, see the frame maintenance and service guide on the Hewlett Packard Enterprise website.

  2. If the issue persists, do the following:
    • Reset the frame link module cabled to the LINK port.
    • Remove the frame link module cabled to the LINK port, and then reinstall it.
  3. If the issue persists, contact Hewlett Packard Enterprise support. For more information, see "Accessing Hewlett Packard Enterprise support."