358-IMPORTANT: Processor X, DIMM Y

Symptom

358-IMPORTANT: Processor X, DIMM Y – The installed NVDIMM has a Supercap attached. This is not supported. Action: Remove the Supercap from Processor X, DIMM Y.

– System Halted!

Cause

An unsupported capacitor pack is attached to an installed NVDIMM. In HPE Synergy <server_short_nam>s, power is provided to the NVDIMMs by the HPE Smart Storage battery.

Action

Remove the unsupported capacitor pack from the NVDIMM in Processor X, slot Y.