Unable to retrieve UEFI/BIOS settings from the server hardware

Symptom

Unable to retrieve UEFI/BIOS settings from the server hardware.  Actual settings on the server hardware cannot be validated against desired settings in a profile.

ID: server-hardware.mp.bios.bios.config

Severity: Warning

Health Category: BIOS

Resource URI: /rest/server-hardware/{UUID}

Action
  1. Verify that the network connectivity to the server is available.
  2. Verify that the server completes power-on self-test.
  3. Verify that the UEFI/BIOS settings are accessible from the RBSU.

    The UEFI System Utilities can be accessed by pressing F9 at the appropriate time during power-on self-test when the server is booted.

  4. If the issue persists, contact an authorized support representative and provide them with a support dump file. For more information, see "Accessing Hewlett Packard Enterprise support."