There is a communication failure between the drive enclosure and the associated SAS interconnects
There is a communication failure between the drive enclosure and the associated SAS interconnects.
ID: HpSmartStorageStorageEnclosure.MSG.CommunicationFailure
Severity: Critical
Health Category: Drive enclosure
Resource URI: /rest/drive-enclosures/
- Verify that the interconnects are powered on and functioning correctly.
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If the drive enclosure is not in use by a server profile, do the following:
- Shut down all server profiles using this drive enclosure.
- Perform a hard reset on the drive enclosure.
- If the issue persists, reset the associated interconnects.
- If the issue persists, reseat the contained I/O adapters.
- If the issue persists, reseat the drive enclosure.
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If the issue persists, contact your authorized support representative and provide them with a support dump file.
For more information, see "Accessing Hewlett Packard Enterprise support."