Energy pack failure


Any compute module configured with an energy pack for HPE Smart Array Controllers receives a POST error message or an IML message indicating an energy pack failure.

  • Communication with the energy pack failed.
  • The energy pack output is not enabled.
  1. Verify that the energy pack is installed and cabled properly.

    For more information, see the HPE Smart Array Controllers User Guide at

  2. Verify the energy pack status in iLO.

    For more information, see the iLO User Guide on the Hewlett Packard Enterprise website (

  3. Update the system ROM.
  4. If the issue persists, open a support case using the Hewlett Packard Enterprise Support Center website (

    For more information, see Opening a support case.