Networking products from Hewlett Packard Enterprise and Aruba, a Hewlett Packard Enterprise company, set the standards for quality and reliability, and come with warranties you can depend on.
For your product warranty coverage, please see the HPE Networking product warranty summary.
Introducing the new HPE OfficeConnect Support Portal
HPE has launched the OfficeConnect Support Portal to make the small business support experience faster, simpler and more intuitive, and now offers around the clock support at no additional cost during the warranty period.
- The OfficeConnect new warranty and support experience offers:
- A dedicated OfficeConnect portal that provides an easy online support experience
- Quick links and dropdown menus to access software, documentation and support for selected products (including manuals, getting started guides, policies, etc.)
- A chat icon to open a 24x7 chat support case at any time for the entire warranty period, in all regions
- For OfficeConnect products purchased after October 1, 2017* the new warranty offers:
- 24x7 phone support for the first 90 days
- 24x7 chat support (English only) for the entire warranty period
- Next business day shipment of advanced hardware replacement - includes fans and power supplies
- Affordable service packages offering extended 24x7 phone support (contact the partner where you purchased your gear)
* Includes all OC20 products purchased prior to October 1, 2017
HPE Networking Product Warranty & Support Summary
- 日本語
PDF 204 KB
- اللغة العربية
PDF 301 KB
Software End User License Agreement and Hardware Limited Warranty statements for HPE Networking
- 日本語
PDF 418 KB
- اللغة العربية
PDF 308 KB
Previous hardware limited warranty statements for HPE Networking
- HPE Networking product warranty summary - October 2014
PDF 111 KB
- HPE Networking Warranty Coverage quick reference - October 2014
PDF 338 KB
Software End User License Agreement and Hardware Limited Warranty statements for HPE Networking
All PDF files dated March 2012
- 한국어
PDF 594 KB
- 日本語
PDF 607 KB
- اللغة العربية
PDF 887 KB
Previous hardware limited warranty statements for HP ProCurve
- HP ProCurve warranty coverage quick reference
PDF 160 KB
- HP ProCurve End-of-Sale dates
PDF 210 KB
- Software license, warranty and support booklet - archived
October 2009 PDF 4.46 MB
- Software license, warranty and support booklet
November 2007 PDF 4.29 MB
- Software license, warranty and support booklet
October 2007 PDF 4.60 MB
- Wireless products
September 2003PDF 212 KB
- Transceivers
September 2003 PDF 328 KB
- All other ProCurve products
September 2003 PDF 1.56 MB
Previous hardware limited warranty statements for 3Com
- 3Com Warranty Coverage quick reference
May 1, 2009 PDF 23 KB
- 3Com Product Obsolescence Policy
April 30, 2010 PDF 84 KB
- H3C Warranty Coverage quick reference
July 1, 2009 PDF 18 KB
Limited lifetime warranty *
3 year warranty *
2 year warranty *
1 year warranty *
- English
PDF 228 KB
- Deutsch
PDF 208 KB
- Français
PDF 208 KB
- Français (CA)
PDF 208 KB
- Italiano
PDF 205 KB
- Português
PDF 207 KB
- Español
PDF 208 KB
- اللغة العربية
PDF 212 KB
- 简体中文
PDF 244 KB
- 한국어
PDF 268 KB
- English
PDF 227 KB
- Deutsch
PDF 276 KB
- Français
PDF 207 KB
- Français (CA)
PDF 207 KB
- Italiano
PDF 205 KB
- Português
PDF 207 KB
- Español
PDF 207 KB
- اللغة العربية
PDF 211 KB
- 简体中文
PDF 305 KB
- 한국어
PDF 269 KB
- English
PDF 227 KB
- Deutsch
PDF 207 KB
- Français
PDF 208 KB
- Français (CA)
PDF 207 KB
- Italiano
PDF 204 KB
- Português
PDF 206 KB
- Español
PDF 207 KB
- اللغة العربية
PDF 211 KB
- 简体中文
PDF 242 KB
- 한국어
PDF 268 KB
- English
PDF 227 KB
- Deutsch
PDF 207 KB
- Français
PDF 207 KB
- Français (CA)
PDF 206 KB
- Italiano
PDF 204 KB
- Português
PDF 206 KB
- Español
PDF 207 KB
- اللغة العربية
PDF 211 KB
- 简体中文
PDF 241 KB
- 한국어
PDF 268 KB
* All PDF files dated March 2008
Previous hardware limited warranty statements for Colubris
- Colubris Warranty Statement
July 1, 2008 PDF 92 KB
- Colubris End User License Agreement
July 1, 2008 PDF 84 KB
Previous hardware limited warranty statement for TippingPoint
- Tipping Point Product Warranty Statement
July 2009 PDF 20 KB