Support and other resources

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[IMPORTANT: ]

IMPORTANT: This product contains a technical feature that will allow an on-site authorized support representative to access your system, through the system console, to assess problems that you have reported. This access will be controlled by a password generated by HP that will only be provided to the authorized support representative. You can disable access at any time while the system is running.

HP technical support personnel are not granted remote access to the appliance.