Troubleshooting the Enterprise appliance

For information about troubleshooting the Marketplace Portal and Cloud Service Management Console, see the HP CSA Documentation List at Enterprise Information Library.

You cannot see Enterprise installation progress

Symptom

Possible cause and recommendation

You cannot see the Enterprise installation progress indicator

You terminated your console session

While the installation is in progress, keep your console session active.
- Do not refresh the Enterprise screen.
- Do not log off the CloudSystem console.


	NOTE: While the installation is in progress, you can navigate to other console screens and see the progress indicator when you return to the Enterprise screen.

You cannot reinstall Enterprise

Symptom	Possible cause and recommendation
Reinstalling Enterprise does not succeed	You cannot reinstall Enterprise in your existing Foundation environment Restart the Foundation appliance. (Settings→Actions→Restart) When the login screen appears, log in. Retry the Install CloudSystem Enterprise action.

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