For help troubleshooting Build Plan and step failures see Troubleshoot OS Build Plan and Build Plan step failures.

If you are having trouble with your Build Plans, one of the most powerful troubleshooting steps at your disposal is the ability to enter commands on your system console while the server is still in the service OS. Doing this allows you verify proper operation of your media server, hard drives, network connections, etc. See Access the command prompt on your target server while in the service OS for details.