Use these procedures to install an update for the Enterprise appliance. These procedures do not install an update for Foundation appliances. To do that, see Update Foundation appliances.
The amount of time required for the download depends on the components in the update and the speed of your network connection.
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![[IMPORTANT: ]](images/important.gif) |
IMPORTANT: When the update begins, non-critical services on the appliance are stopped, including HP Cloud Service Automation and HP Operations Orchestration. (Operations Orchestration workflows are not accessible during the update.) Critical services, such as the database and update services, are not stopped. If the update installation fails, the appliance reverts back to its previous state and is restarted. |
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Minimum required privileges: Infrastructure administrator
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Enterprise is installed. See Install the Enterprise appliance.
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HP recommends that you create and download a backup file before updating the appliance. Information about backing up and restoring HP CloudSystem is provided in a white paper available at Enterprise Information Library.
Updating the Enterprise appliance: Downloading the update file to your local computer
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Determine if other users are listed on the Update CloudSystem Enterprise screen as currently logged in to the appliance and, if necessary, inform them of the pending update.
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Click “updates” in the line that reads “Go to hp.com for latest updates”.
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Locate the CloudSystem images for the appliance. Update images are encrypted files with a
.binextension.
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IMPORTANT: Once you have downloaded the file to your local computer, ensure there are no validation errors showing on the Update CloudSystem Enterprise screen. |
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You are now ready to do one of the following.
Updating the Enterprise appliance: Uploading an update file and installing it at a later time
You must have at least 2 GB of space available on the appliance before proceeding.
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To move the image file to the appliance, do one of the following:
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The appliance validates the image, and details of the pending update are displayed on the Update CloudSystem Enterprise screen.
If the image file is invalid, or if there is insufficient disk space, the appliance deletes the image file and displays the errors. Errors are also saved in
/updatelogs/update.log. To download a new image file, see Downloading the update file to your local computer. -
Once you are ready to install an uploaded image file:
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Return to the Update CloudSystem Enterprise screen. (Enterprise→Actions→Patch Enterprise product).
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If the image you previously uploaded is not listed, then browse to select it.
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Proceed with step 2 in Uploading and installing an update file immediately.
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Updating the Enterprise appliance: Uploading and installing an update file immediately
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To move the image file to the appliance, do one of the following:
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If this is the first time the image is being uploaded, the appliance validates the image and details of the pending update are displayed on the Update CloudSystem Enterprise screen.
If the image file is invalid, or if there is insufficient disk space, the appliance deletes the image file and displays the errors. Errors are also saved in
/updatelogs/update.log. To download a new image file, see Downloading the update file to your local computer. -
Follow the “Release notes” link and read them to ensure that you understand the requirements of the update.
![[NOTE: ]](images/note.gif)
NOTE: Save the Release Notes for future reference because when the download starts you will not be able to access the Release Notes.
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CloudSystem services are stopped, the console is locked, and progress of the upgrade is displayed on a status screen. When the update process completes, the Enterprise appliance restarts. Depending on the components in the update, the appliance might automatically reboot when the update is complete.
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When the update completes and the console displays the login screen, log in and verify the new CloudSystem version information on the Enterprise screen. You can also navigate to the Activity screen from the main menu to check appliance statuses after the update.