The internal link port on frame link module X has lost communication with its peer frame link module

Symptom

The internal link port on the frame link module X has lost communication with its peer frame link module.

ID: hpris.emRegistry.<version>.EmInternalLinkDisconnected

Severity: Warning

Health Category: Enclosure

Resource URI: ?/rest/v1/Switches/1/SwitchPorts/1/

Cause

This event is a report for internal link port 15. It is recognized that a peer frame link module is present, but the internal link to the peer has lost connectivity. The likely cause is a link or cable connection problem of the frame link modules in the frame. This alert is timed for at least 5 minutes after the internal link has been down.

Action
  1. If both frame link modules are not installed in the frame, install the missing frame link module. For more information, see the frame setup and installation guide on the Hewlett Packard Enterprise website.
  2. If the issue persists, remove the standby frame link module, and then reinstall it. For more information, see the frame maintenance and service guide on the Hewlett Packard Enterprise website.
  3. If the issue persists, remove the active frame link module, and then reinstall it.
  4. If the issue persists, contact Hewlett Packard Enterprise support. For more information, see "Accessing Hewlett Packard Enterprise support."