382-NVDIMM Error – Processor X, DIMM Y

Symptom

382-NVDIMM Error – Processor X, DIMM Y is NOT configured for Cluster On Die (CoD) but system is configured for CoD. All NVDIMMs on Proc X are disabled. Action: Disable CoD or Sanitize all NVDIMMs on Proc X.

Solution 1
Cause

The NVDIMM was previously used in a server that had a QPI Snoop Configuration of Cluster on Die. The current server has a different QPI Snoop Configuration setting.

Action
  1. Change the QPI Snoop Configuration setting to Early Snoop or Home Snoop.

    For more information, see the HPE 8GB NVDIMM User Guide on the Hewlett Packard Enterprise website.

Solution 2
Action
  1. Sanitize all NVDIMMs on Processor X.

    For more information, see the HPE 8GB NVDIMM User Guide on the Hewlett Packard Enterprise website.