3137-HPE Persistent Memory Secure Erase failure

Symptom

3137-HPE Persistent Memory Secure Erase failure - Processor X, DIMM Y (SN: Z).

Cause

The system firmware was unable to perform the secure erase operation on the HPE Persistent Memory module.

Action
  1. Retry the secure erase operation.

    For more information, see the Intelligent Provisioning User Guide for HPE ProLiant Gen10 Servers and HPE Synergy on the Hewlett Packard Enterprise website (https://www.hpe.com/info/intelligentprovisioning-docs).

  2. If the issue persists, open a support case using the Hewlett Packard Enterprise Support Center website (https://www.hpe.com/support/hpesc).