Encountered an unexpected problem

Symptom

Encountered an unexpected problem when attempting to initiate a firmware update operation. The install set write operation failed.

This alert is new starting with HPE OneView 5.2.

ID: profilemgr.ServerProfile.PROFILEMGR_TASK_EXCEPTION_ERROR

Severity: Critical

Health Category: Firmware

Resource URI: /rest/server-profiles/{id}

Action
  1. Ensure that the firmware bundle has been downloaded from a trusted HPE site.
  2. After downloading the firmware bundle, verify its checksum before uploading into HPE OneView.
  3. If the failing component has been downloaded separately and then added to a custom firmware bundle, ensure that the component and signature file checksums are accurate before uploading into HPE OneView.