398-NVDIMM Configuration Error
398-NVDIMM Configuration Error – Backup power is not available to this DIMM slot. NVDIMM is disabled.
The NVDIMM is installed in a slot that does not have backup power available.
CAUTION:
Failure to properly handle DIMMs can damage the DIMM components and the system board connector. For more information, see the DIMM handling guidelines in the troubleshooting guide for your product on the
Hewlett Packard Enterprise website:
- HPE ProLiant Gen10 (https://www.hpe.com/info/gen10-troubleshooting)
- HPE Synergy (https://www.hpe.com/info/synergy-troubleshooting)
Remove the NVDIMM and install it into a slot that supports NVDIMMs.
For more information, see the
server user guide for your product on the
Hewlett Packard Enterprise website:
- HPE ProLiant Gen10 (https://www.hpe.com/info/proliantgen10-docs)
- HPE Synergy (https://www.hpe.com/info/synergy-docs)
For more information, see the memory population rules on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-population-rules).