237-Unsupported DIMM Configuration Detected

Symptom

237-Unsupported DIMM Configuration Detected – Octal and Quad Rank DIMMs are not supported on the same memory channel. (Major Code: X, Minor Code: Y).

Cause

DIMMs are installed in an unsupported configuration.

CAUTION:
Failure to properly handle DIMMs can damage the DIMM components and the system board connector. For more information, see the DIMM handling guidelines in the troubleshooting guide for your product on the Hewlett Packard Enterprise website:
Action
Install DIMMs in a supported configuration.

For more information, see the memory population rules on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-population-rules).