231-Memory Configuration Error – No memory is available

Symptom

231-Memory Configuration Error – No memory is available. If DIMMs are installed, verify that the corresponding processor is installed. (Major Code: X, Minor Code:Y).

Solution 1
Cause

  • The server could not configure the installed memory.

  • The installed memory is unusable.

CAUTION:
Failure to properly handle DIMMs can damage the DIMM components and the system board connector. For more information, see the DIMM handling guidelines in the troubleshooting guide for your product on the Hewlett Packard Enterprise website:
Action
Install DIMMs in a supported configuration.

For more information, see the memory population rules on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-population-rules).

For additional information, see the server user guide for your product:
Solution 2
Cause

DIMMS are installed but the corresponding processor is not installed.

Action
Install the DIMMs and processors in a supported configuration.

For more information, see the memory population rules on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-population-rules).

For additional information, see the server user guide for your product: