1637-Unsupported option enabled

Symptom

1637-Unsupported Option Enabled - Platform Trust Technology (PTT) is not supported on this server. Earlier System ROM revisions allow enabling this option, but a chipset issue results in this feature not working reliably. PTT should be disabled.

Cause

Platform Trust Technology (PTT) is not supported on this server.

Action
  1. Disable any TPM-reliant features at the BIOS/OS level.
  2. Disable PTT.

    To access the option to disable PTT, press CTRL-A in the UEFI System Utilities.

    For more information, see the UEFI System Utilities user guide for your product on the Hewlett Packard Enterprise website (https://www.hpe.com/info/uefi/docs).