2419-[Device Type] [Slot number] Error - Rx/Tx is disabled on this device

Symptom

2419-[Device Type] [Slot number] Error - Rx/Tx is disabled on this device because an unsupported SFP+ or QSFP module type was detected.

Cause

An unsupported transceiver module (SFP+ or QSFP) is connected to the adapter.

Action
Replace the transceiver module with a supported model.

To determine the correct supported module, see the QuickSpecs for the adapter on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs).