Unable to fetch the firmware installation status

Symptom

Unable to fetch the firmware installation status from the server hardware.

This alert was updated in HPE OneView 5.0.

ID: firmware.config

Severity: Warning

Health category: Firmware

Resource URI: /rest/server-hardware/{UUID}

Action
  1. Verify that the network connectivity to the iLO is in a healthy condition by viewing the health of the server from the server hardware page.
  2. Check for any active network connectivity alerts in the activity section of the server hardware page, and then follow any recommended actions.
  3. Retry the operation.
  4. If the issue persists, contact a support specialist and provide them with the following information:

    • Support dump file

    • AHS logs collected from the iLO