389-Unexpected Shutdown and Restart

Symptom

389-Unexpected Shutdown and Restart – An undetermined error type resulted in a reboot of the server.

Cause

A fatal error resulted in a system reset. However, the MCA banks contained no information to determine the error source.

Action
  1. Update the system firmware.
    For more information, see the following topic in the troubleshooting guide for your product on the Hewlett Packard Enterprise website:
  2. If the issue persists, open a support case using the Hewlett Packard Enterprise Support Center website (https://www.hpe.com/support/hpesc).