Controller status is now X for controller located in Y

Symptom

Alert Type ID: trap.cpqDa6CntlrStatusChange

Description: Controller status is now X for controller located in Y.

Severity: Critical

Health Category: Storage

Resource URI: /rest/server-hardware/{UUID}

Source MIB: CPQIDA-MIB

Cause

The agent has detected a change in the status of a drive array controller. The variable cpqDaCntlrBoardStatus indicates the current controller status.

NOTE:

Refer to the MIB file to see all of the variables for cpqDACntrlBoardStatus and the meaning of each variable.

Action
  1. If the controller status is generalFailure, reboot the server or replace the controller.
  2. Check the variable cpqDaCntlrLastLockupCode for the controller's last lockup code, and then do the following:
    1. If the cpqDaCntlrBoardStatus variable is cableProblem, check the cable connections between the controller and the storage system.
    2. If the cpqDaCntlrBoardStatus variable is cacheModuleMissing, the array controller is operating in an unsupported configuration and requires that a cache module be attached to the controller.