The firmware update operation was unable to update

Symptom

The firmware update operation was unable to update one or more firmware and (or) driver components.

This alert was updated in HPE OneView 5.2.

ID: profilemgr.FirmwareSettingsInconsistent

Severity: Critical

Health category: Firmware

Resource URI: /rest/server-profiles/{id}

Action
  1. Retry the operation after performing a server refresh.
  2. If the issue persists, contact a support specialist and provide them with the following information:

    • Support dump file

    • AHS logs collected from the iLO

  3. If the firmware update was done by using Smart Update Tools, also include the log file collected by running the gatherlogs script provided by Smart Update Tools.