The firmware update operation failed

Symptom

TThe firmware update operation failed on server X due to an unexpected problem.

This alert was updated in HPE OneView 4.2.

ID: profilemgr.ServerProfile.PROFILEMGR_TASK_ALERT_ERROR

Severity: Critical

Health Category: Firmware

Resource URI: /rest/server-hardware

Action
  1. Remove and readd the firmware baseline again.
  2. After the baseline add completes, refresh the server and retry updating the firmware.
  3. If the issue persists, contact a support specialist and provide them with the following information:

    • Support dump file

    • AHS logs collected from the iLO