462-Uncorrectable Memory Error Threshold Exceeded

Symptom

462-Uncorrectable Memory Error Threshold Exceeded. The DIMM is mapped out and is currently not available.

Cause

The DIMM is failing or has failed.

CAUTION:
Failure to properly handle DIMMs can damage the DIMM components and the system board connector. For more information, see the DIMM handling guidelines in the troubleshooting guide for your product on the Hewlett Packard Enterprise website:
Action
  1. Replace the DIMM.
    For more information, see the server maintenance and service guide for your product on the Hewlett Packard Enterprise website:
  2. Access the UEFI System Utilities System Configuration > BIOS/Platform Configuration (RBSU) > Memory Options and select Memory Remap to remap the system memory.

    For more information, see the UEFI System Utilities user guide for your product on the Hewlett Packard Enterprise website (https://www.hpe.com/info/uefi/docs).

  3. If the issue persists, open a support case using the Hewlett Packard Enterprise Support Center website (https://www.hpe.com/support/hpesc).