Unable to fully discover and configure the interconnect
Unable to fully discover and configure the interconnect. (Sometimes followed by additional details.)
ID: dfrm.discoverConfigureError
Severity: Critical
Health Category: SAS interconnect
Resource URI: /rest/sas-interconnects/
Solution 1Cause
Action
An unknown error occurred. (The alert text will not be followed by additional details.)
- Perform refresh of SAS interconnect.
- If the refresh does not resolve the issue, try a soft reset of the SAS interconnect.
- If the issue persists, contact a support specialist and provide them with a support dump file.
Solution 2Cause
Action
Invalid SAS interconnect type
- Insert a valid SAS interconnect.
- If the issue persists, contact a support specialist and provide them with a support dump file.
Solution 3Cause
Action
Unable to set up management account on SAS interconnect.
- Perform refresh of SAS interconnect.
- If the refresh does not resolve the issue, try a soft reset of the SAS interconnect.
- If the issue persists, contact a support specialist and provide them with a support dump file.
Solution 4Cause
Action
Unable to communicate with the SAS interconnect.
- Verify that the SAS interconnect in the other bay is powered on.
- Perform a soft reset of the interconnect in the other bay.
- Refresh the specified interconnect.
- If the issue persists, contact a support specialist and provide them with a support dump file.
Solution 5Cause
Action
Unable to authenticate with the SAS interconnect.
- To restore management access, refresh the SAS interconnect.
- If the issue persists, contact a support specialist and provide them with a support dump file.