3162-Server Configuration Lock has encountered an unexpected error

Symptom

3162-Server Configuration Lock has encountered an unexpected error.

Cause

Server Configuration Lock logic failed due to an unexpected error.

Action

Verify that any recent hardware changes were installed correctly.
For more information, see the server user guide for your product on the Hewlett Packard Enterprise website:
- HPE ProLiant Gen10 (https://www.hpe.com/info/proliantgen10-docs)
- HPE Synergy (https://www.hpe.com/info/synergy-docs)
Update the system ROM to the latest version.
For more information, see the following topic in the troubleshooting guide for your product on the Hewlett Packard Enterprise website:
- HPE ProLiant Gen10—"Keeping the system current" (https://www.hpe.com/info/gen10-troubleshooting)
- HPE Synergy—"Updating the firmware" (https://www.hpe.com/info/synergy-troubleshooting)
If the issue persists, open a support case using the Hewlett Packard Enterprise Support Center website (https://www.hpe.com/support/hpesc).