Trusted Platform Module has failed the Secure Erase Operation

Symptom

Alert Type ID: trap.cpqHeTPMSecureEraseFailed

Description: Trusted Platform Module has failed the Secure Erase Operation.

This alert is new starting with HPE OneView 5.0.

Severity: Critical

Health Category: Storage

Resource URI: /rest/server-hardware/{UUID}

Source MIB: CPQHLTH.MIB

Action
  1. Update Trusted Platform Module firmware, and then retry the secure erase operation.
  2. If the issue persists, contact a support specialist.