449-Scalable Persistent Memory Address Range Scrub error threshold exceeded

Symptom

449-Scalable Persistent Memory Address Range Scrub error threshold exceeded on X, Logical NVDIMM Y. Logical NVDIMM Persistency is lost and future data backups are not possible.

Cause

The Address Range Scrub error threshold was exceeded.

Action
  1. Back up Persistent Memory contents to other media to preserve data.

    For more information, see the HPE Scalable Persistent Memory User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs).

  2. Use UEFI System Utilities to reinitialize the backup storage devices:
    1. Access UEFI System Utilities.
    2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Memory Options > Persistent Memory Options > HPE Scalable Persistent Memory Options > Recovery Options.
    3. Enable Initialize Backup Storage Devices.
    4. Save your changes.