The drive enclosure is reporting an unrecognized error reason

Symptom

The drive enclosure is reporting an unrecognized error reason X.

ID: hpris.HpSmartStorageStorageEnclosure.badReason

Severity: Inherited from RIS alert

Health Category: Drive enclosure

Resource URI: /rest/drive-enclosures/

Cause

A new version of the SAS interconnect firmware has introduced an additional error reason.

Action

Contact a support specialist and provide them with a support dump file.