337-RESTful API Error

Symptom

337-RESTful API Error – Unable to communicate with iLO FW due to data center configuration lock being enabled. BIOS configuration resources may not be up-to-date.

Cause

The iLO RESTful API returns an HTTP Error Status of 401-Unauthorized for any BIOS GET or PUT request. This occurs when the iLO security settings prevent BIOS communication with iLO.

Action
  1. Restore manufacturing defaults in RBSU:
    1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > System Default Options > Restore Default Manufacturing Settings.
    2. Press Enter.
    3. Select Yes, restore the default settings.

      For more information, see the UEFI System Utilities user guide for your product on the Hewlett Packard Enterprise website (https://www.hpe.com/info/uefi/docs).

  2. Reboot the server.