Unable to update firmware on the server

Symptom

Unable to update firmware on the server X. The component could not be accessed.

This alert is new starting with HPE OneView 5.2.

ID: profilemgr.ServerProfile.PROFILEMGR_TASK_EXCEPTION_ERROR

Severity: Critical

Health Category: Firmware

Resource URI: /rest/server-profiles/{id}

Action
  1. Remove the firmware bundle referenced by this server profile.
  2. Re-add the firmware bundle to HPE OneView and retry the operation.
  3. If the issue persists, contact a support specialist and provide them with the following information:

    • Support dump file

    • AHS logs collected from the iLO