The appliance temperature is outside the normal operating range

Symptom

The appliance temperature is outside the normal operating range in location X. The appliance will be shut down.

This alert is new starting with HPE OneView 5.0.

ID: hpris.iLOEvents.<version>.ThermalStatusDegradedSysShutdown

Severity: Critical

Health category: Thermal

Resource URI: /rest/enclosure/{UUID}

Action
  1. Resolve any fan or cooling alerts for the enclosure.
  2. Power down the appliance.
  3. Remove the appliance, verify that there is no blockage to the cooling inlets on the enclosure, and then reinsert it.
  4. If the issue persists, contact a support specialist and provide them with a support dump file.