The link rate is less than the maximum capacity of the port

Symptom

The link rate between the drive enclosure, X, and the SAS connection module, Y, is less than the maximum capacity of the port Z.

This alert is new starting with HPE OneView 5.0.

ID: hpris.HpSmartStoragePortConnector.LinkRateDegraded

Severity: Warning

Health Category: SAS interconnect

Resource URI: /rest/sas-interconnects

Action
  1. Perform a hard reset of the specified SAS connection module.
  2. If the issue persists, replace the I/O adapter in the specified slot of the drive enclosure.
  3. If issue persists, replace the specified SAS connection module.
  4. If issue persists, replace the drive enclosure.
  5. If the issue still persists, move the drive enclosure to a different compute bay.

    If this step resolves the issue, then replace the midplane of the Synergy Frame.

    For more information, see the enclosure maintenance and service guide for your product on the Hewlett Packard Enterprise website (https://www.hpe.com/info/synergy-docs).