The iLO is unable to communicate with the adapter

Symptom

The iLO is unable to communicate with the adapter in X. MCTP is disabled on the server hardware.

This alert was updated in HPE OneView 5.2.

ID: server-hardware.devices.adapter.discover.ILO_PT_GLOBAL_MCTP_DISABLED

Severity: Critical

Health Category: Operational

Resource URI: /rest/server-hardware/{UUID}

Action
From the iLO management interface, initiate an MCTP factory reset:
  1. Click System Information in the navigation tree, and then click the Device Inventory tab.
  2. Click Discovery.
  3. Click MCTP Factory Reset.
  4. Click Yes.