384-NVDIMM Error – Processor X, DIMM Y

Symptom

NVDIMM Error – Processor X, DIMM Y. NVDIMM set for Channel Interleaving disabled but system configured for enabled. All NVDIMMs on Processor X are disabled.

Solution 1

Cause

The NVDIMM was previously installed in a server that had Channel Interleaving disabled. The current server has Channel Interleaving enabled.

Action

To enable the NVDIMM, disable Channel Interleaving in UEFI System Utilities.

For more information, see the HPE 16GB NVDIMM User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/NVDIMM-docs).

Solution 2

Action

Sanitize all NVDIMMs on the processor.

For more information, see the HPE 16GB NVDIMM User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/NVDIMM-docs).