373-IMPORTANT: NVDIMMs have been removed from Processor X
373-NVDIMM Error – NVDIMMs have been removed from Processor X. All NVDIMMs on Processor X have been disabled.
Solution 1Cause
Action
One or more NVDIMMs were removed from this server and the server has NVDIMM-N Memory Interleaving enabled.
CAUTION:
Failure to properly handle DIMMs can damage the DIMM components and the system board connector. For more information, see the DIMM handling guidelines in the troubleshooting guide for your product on the
Hewlett Packard Enterprise website:
- HPE ProLiant Gen10 (https://www.hpe.com/info/gen10-troubleshooting)
- HPE Synergy (https://www.hpe.com/info/synergy-troubleshooting)
To continue to use the previously functioning interleaved set, reinstall the NVDIMMs.
For more information, see the
server user guide for your product on the
Hewlett Packard Enterprise website:
- HPE ProLiant Gen10 (https://www.hpe.com/info/proliantgen10-docs)
- HPE Synergy (https://www.hpe.com/info/synergy-docs)
Solution 2Action
To begin using the smaller interleaved set, sanitize all NVDIMMs on the processor.
For more information, see the HPE 16GB NVDIMM User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/NVDIMM-docs).