Storage system temperature status changed to X for location Y connected to controller Z

Symptom

Alert Type ID: trap.cpqSs6TempStatusChange

Description: Storage system temperature status changed to X for location Y connected to controller Z.

Severity: Critical

Health Category: Thermal

Resource URI: /rest/server-hardware/{UUID}

Source MIB: CPQSTSYS-MIB

Cause

The agent has detected a change in the temperature status of a storage system. The variable cpqSsBoxTempStatus indicates the current temperature status.

These are the values for cpqSs6TempStatusChange:

other(1)

Temperature monitoring is not supported by this system or it is not supported by the driver.

ok(2)

The temperature is within normal operating range.

degraded(3)

The temperature is outside of normal operating range.

failed(4)

The temperature could permanently damage the system. The storage system will automatically shut down if this condition is detected.

noTemp(5)

This unit does not support temperature monitoring.

Action
  1. If the temperature status is degraded or failed, shut down the storage system.
  2. Verify that the environment is properly cooled and that no components are overheated.