The appliance iLO could not communicate with the Insight Remote Support component

Symptom

The appliance iLO could not communicate with the Insight Remote Support component on OneView.

This alert is new starting with HPE OneView 5.0.

ID: hpris.iLOEvents.<version>.ILOToInsightRemoteSupportCommunicationFailure

Severity: Warning

Health category: Remote support

Resource URI: /rest/enclosure/{UUID}

Action
  1. Refresh the enclosure.
  2. If the issue persists, contact a support specialist.