The server serial number in NVRAM is lost

Symptom

The server serial number in NVRAM is lost.

ID: server-hardware.data.serial.number.lost

Severity: Critical

Health Category: Operational

Resource URI: /rest/server-hardware/{UUID}

Action
  1. Power on the server, and then enter UEFI System Utilities.

    To access System Utilities, press F9 during POST.

  2. On the System Utilities home screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options > Advanced Service Options.
  3. Verify that the serial number is correct.

    For more information, see the UEFI System Utilities user guide for your product on the Hewlett Packard Enterprise website (https://www.hpe.com/info/uefi/docs).