Unable to retrieve UEFI/BIOS settings from the server hardware

Symptom

Unable to retrieve UEFI/BIOS settings from the server hardware. Actual settings on the server hardware cannot be validated against desired settings in a profile.

ID: server-hardware.mp.bios.bios.config

Severity: Warning

Health Category: BIOS

Resource URI: /rest/server-hardware/{UUID}

Action
  1. Verify that the network connectivity to the server is available.
  2. Verify that the server completes power-on self-test.
  3. Verify that the UEFI/BIOS settings are accessible from the RBSU.

    Access UEFI by pressing the F9 key at the appropriate time during power-on self-test when the server is booting.

  4. If the issue persists, contact a support specialist and provide them with a support dump file.