243-Unsupported processor configuration detected

Symptom

243-Unsupported Processor Configuration Detected – The installed processors are not 4-socket capable and this server only supports 4-socket capable processors.

Cause

An unsupported processor is installed.

CAUTION:

Before removing or replacing any processors, be sure to follow the guidelines in "Processor troubleshooting guidelines" in the troubleshooting guide for your product. Failure to follow the recommended guidelines can cause damage to the system board, requiring replacement of the system board.

Action
Remove the unsupported processor and replace it with a supported processor.
For more information, see the server maintenance and service guide for your product on the Hewlett Packard Enterprise website:
For more information on supported processor models, see the server user guide for your product: