Unable to communicate with the interconnect

Symptom

Unable to communicate with the interconnect.

This alert is new starting with HPE OneView 5.0.

ID: dfrm.sasSwitch.certAddFailed.CommError

Severity: Critical

Health Category: SAS interconnect

Resource URI: /rest/sas-interconnect

Action
  1. Perform a soft reset of the interconnect.
  2. If the issue persists, contact a support specialist and provide them with a support dump file.