1900-Slot X Smart Array - Controller Failure

Symptom

1900-Slot X Smart Array - Controller Failure.

Cause

  • The controller is not installed correctly.

  • The controller firmware is outdated.

  • The controller has failed.

Action
  1. Reseat the controller in the specified PCIe slot.
  2. Update the controller to the latest firmware version.

    For more information, see the user guide for your controller series on the Hewlett Packard Enterprise website (https://www.hpe.com/info/smartstorage-docs).

  3. If the issue persists, replace the controller.
    For more information, see the server maintenance and service guide for your product on the Hewlett Packard Enterprise website: