The iLO to Insight Remote Support or Insight Online communication failed

Symptom

Alert Type ID: trap.cpqSm2IrsCommFailure

Description: The iLO to Insight Remote Support or Insight Online communication failed.

Severity: Warning

Health Category: Remote Support

Resource URI: /rest/server-hardware/{UUID}

Source MIB: CPQSM2-MIB

Cause

The iLO to Insight Remote Support or Insight Online communication failed.

Action
Open a support case using the Hewlett Packard Enterprise Support Center website (https://www.hpe.com/support/hpesc).